Cover Image

Virtual Team Management Challenges Mitigation Model: A Systematic Literature Review Protocol

Mudasir Khan, Abdul Wahid Khan

Abstract


Virtual team management has a special role in developing software at global level, where the team members are not present physically at one location but they are engaged to complete their task instead apart from one another. They can also face various challenges regarding virtual team management. Like other protocols, this protocol has a special objective which is to provide a road map for developing a Model for Virtual Team Management Challenges (MVTMC). We will try to find out all the risks faced by team members in virtual team management. This model will be useful for outsourcing vendor industries in addressing the problems in virtual team management and will provide the practices to overcome these challenges. The method which we will use in this study for development of MVTMC is systematic literature review (SLR) methodology for identifying the challenges faced by outsourcing vendors in virtual team management. We have also planned to conduct empirical study in software field for the validation of identified challenges and also to point out practices for the identified risks or challenges. The expected outcome of this research work would be to develop MVTMC that will be based on the finding of SLR and empirical study. 


Full Text:

PDF

References


. Malhotra, A., Majchrzak, A. and Rosen, B. (2007),, “Leading virtual teams”. Academy of Management Perspective, , 2007. 21 (1)( 60-70.).

. Shin, Y., “A Person-environment Fit Model for Virtual Organizations,” Journal of Management, 30, 5, , 2004: p. 725–743.

. Saunders, C.S., “Virtual Teams: Piecing Together the Puzzle,”. in Framing the Domains of IT Management, ed. R.W. Zmud, Ann Arbour, MI: Educational Resources, Inc,, 2000: p. pp. 29–50.

. Kirkman, B.L., Rosen, B., Gibson, C.B., Tesluk, P.E., and McPherson, S.O. , “Seven Challenges to Virtual Team Performance: Lessons from Sabre, Inc.,”. paper presented at the 17th Annual Conference for the Society for Industrial and Organizational Psychology, Toronto, Canada., 2002.

. Martins, L.L., Gilson, L.L., and Maynard, M.T. , “Virtual Teams: What Do We Know and Where Do We Go From Here?,”. Journal of Management,, 2004. 30, 6,: p. 805–835.

. Kankanhalli, A., Tan, B.C.Y. and Wei, K. , “Conflict and Performance in Global Virtual Teams”. Journal of Management Information Systems, , 2007. ,Vol 23, No. 3,: p. pp 237 – 274.

. Kimball, L.) “Managing Virtual Teams”. Speech for Team Strategies Conference sponsored by Federated Press, Toronto: Group Jazz, 1997.

. Clear, T., Dimensions of collaboration in global software engineering teams Explorations of ‘collaborative technology fit’. in In ICGSE 2009: Fourth IEEE international conference on global software engineering 2009. p. 297–298.

. Lanubile, F., Daniela Damian, and Heather L. Oppenheimer., "Global Software Development". . SIGSOFT Softw. Eng. Notes, 2003. 28.6.

. Carmel, E., Global software teams. 1999(Upper Saddle River, NJ: Prentice-Hall).

. Zamiska, N., Quality lures software outsourcing. The Wall Street Journal May 5, 2005.

. Mishra, D.A.M., A., A Review on Non-Technical Issues in Global Software Development. International Journal of Computer Applicaton in Technology, 2011. 40(3): p. 216-224.

. M.H. Olson, Remote office work: changing work patterns in space and time,. Communications of the ACM 26(3), 1983: p.) 182–187. .

. A. Venkatesh and N. Vitalari, An emerging distributed work arrangement: an investigation of computer-based supplemental work at home. Management Science38(12) 1992: p. 1687–1706.

. V.E. Giuliano, The mechanization of office work,. Scientific American 247 1982: p. 149–164.

. S.R. Hiltz, The virtual classroom: using computer- mediated communication for university teaching,. Journal of Communication 36, 1986: p. 95–104.

. M. Malone and W. Davidow, Virtual corporation, Forbes 150, 1992: p. 102–107.

. J.A. Byrne, The virtual corporation,. 8February 1993( Business Week): p. 98–102.

. J. Harrington, Organizational Structure and Information Technology. Prentice-Hall, New York,, 1991.

. L.W. Foster and D.M. Flynn, Management information technology: its effects on organizational form and func- tion, . MIS Quarterly 8(4), 1984: p. 229–235.

. Shao, Y.P., BizIT Consulting, Toronto, Canada S.Y. Liao City University of Hong Kong H.Q. Wang City University of Hong Kong Received 8 December 1997. Journal of Information Science, 24 (5), 1998: p. . 305–312.

. Bradley L Kiikman, B.R., Ciistina B. Gibson, Paul E. Tesluk, and Simon O. McPheison, Five challenges to virtual team success: Lessons from Sabre, Inc. . Academy of Management Executive,, 2002. Vol. 16, (No.3).

. Sahay, S., B. Nicholson, and S. Krishna, 2003, Global IT Outsourcing: Software Development Across Borders. . Cambridge University Press, UK., 2003.

. Bradstreet, D., Dun & Bradstreet'sDun & Bradstreet., Barometer of Global Outsourcing. . 2000, .

. Kraut, R.E., Fussell, S. R., Brennan, S. E., and Siegel, J. , Understanding effects of proximity on collaboration: implications for technologies to support remote collaborative work. In P. Hinds, and S. Kiesler (Eds.), Distributed Work Cambridge, MA: The MIT Press., 2002: p. 137-163.

. Kitchenham, B.a.C.C., Guidelines for performing Systematic Literature Reviews in Software Engineering,. Keele University and Durham University Joint Report., 2007.

. Alam, A.U.a.S.U.K.i., . Knowledge Sharing Management in Offshore Software Development Outsourcing Relationships from Vendors' Perspective: A Systematic Literature Review Protocol., in 5th Malaysian Conference in Software Engineering (MYSEC).2011. . 2011: Malaysia: IEEE.

. Azeem, M.I.a.S.U.K.D., THE PUTERI PACIFIC, JOHOR, Malaysia., . Intercultural Challenges in Offshore Software Development Outsourcing Relationships: A Systematic Literature Review Protocol, in in IEEE The 5th MALAYSIAN SOFTWARE ENGINEERING CONFERENCE, “MYSEC2011”, 13 – 14 2011.

. Khan, S.U.a.M.N., Systematic Literature Review Protocol for Software Outsourcing Vendors Readiness Model (SOVRM),, in Technical Report: TR/08-01, ISSN: 1353-7776, School of Computing and Maths, Keele University, UK. 2008: UK.


Refbacks



Copyright (c) 2018 University of Sindh Journal of Information and Communication Technology



ISSN-E: 2523-1235, ISSN-P: 2521-5582

 Copyright © University of Sindh, Jamshoro. 2017 All Rights Reserved.  
Printing and Publication by: Sindh University Press. 


Journal Office, Institute of Information and Communication Technology, 
University of Sindh, Jamshoro, Sindh, Pakistan. 76080