PSYCHOLOGICAL CONTRACT: INVESTIGATING EMPLOYEES EXPECTATIONS AND OBLIGATIONS OF PUBLIC SECTOR ENTERPRISES IN SINDH

Ashique Ali Jhatial, Farah Lalani, Ghulam Ali Jariko

Abstract


Psychological contract (PC) is viewed as an individual-level phenomenon that is influenced by individual difference variables (Ho, 2000). The subjective nature of PC has received a major attention in management literature (Robinson, 1995; Robinson and Morrison, 2000; Turnley and Feldman, 2000). However, a careful review of the literature suggests major focus of the research remained  in  developed  countries thereby  ignoring the  implications for developing nations including  Pakistan. In order  to fill this  research gap, this  study seeks  to  examine psychological  contract  in public sector  enterprises in  Pakistan. Moreover, cultural,  ethnic, religious  diversity  in  Pakistani society are central to inform managerial practices, interrelationship between employee and employer and also trade union activism. As a result this study might contribute significant findings for fine-tuning the previous understanding on PC. This study employed focus group discussion to collect empirical evidence from ‘key informants’ from top-level management to union activists to address the research questions. Findings of this study reveal cultural diversity and sociopolitical instability impact individual differences  at work which also resonate in managerial practices, interpersonal relations virtually informing the expectations and obligations e.g. PC of employees at work. In last section, implications for future research, managers, government, employees, trade union activists and other stakeholders are discussed.


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ISSN: 1016-9342 

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International Research Journal of Arts & Humanities (IRJAH) is published annually by the
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